We’ve seen a lot of people switching over from Postini to SpamHero as of late. I don’t want to make this a list of things that are wrong with Postini, because that’s not our style. So, instead, we asked people who made the switch to tell us what they like about SpamHero. Here is what they said:
We are easy to reach.
Just click on chat, pick up the phone or drop us an email for immediate help during regular business hours. Or, even during some “not so regular” business hours. And we’re working on having around the clock support.
Our Web 2.0 user interface is easy to use and looks great.
Resellers who have switched over to our service are happy that they can offer their customers an interface that isn’t stale and clumsy looking.
We do an amazing job filtering spam.
This should probably go first, but I think people find the first two items so refreshing that it takes them a while to even notice that making the switch to SpamHero has reduced the amount of time they have to deal with missed spam.
We don’t lose good email.
When a Postini customer switches over, one of the first things they ask is whether they can view spam that was blocked. And, yes, we do provide a message quarantine which I’m assuming is the similar to Postini’s message center. Only ours is really pretty. But, we don’t expect customers to have to spend much time there. We only put spam in there. The good stuff is delivered to the customer’s mail server.
We don’t charge a per mailbox fee.
A company with over 210 email boxes signed up the other day. You can guess how happy they were to find us.
We listen to our customers.
A few customers told us that they’d like a report of spam that was blocked from their email boxes on a schedule of their choosing. So we added the feature.
You can literally have your account set up and filtering spam in the next five minutes. Apparently, *ahem* elsewhere, you have to wait a few days.
I’ll probably come back and add to this list later. In fact, if you’ve made the switch from Postini, we welcome your feedback. Let us know why you made the switch and what you like best about our service. Think of something we can do better? Let us know… we’re listening.
Get a free test drive.
Or, if you are a current Postini user, and want to see for yourself, take a 30 day free test drive of our service.