You can cancel filtering services for a domain from within the control panel:
1) Confirm that the domain's MX records are no longer pointing to our
servers.
2) Login to the SpamHero control panel.
3) Click on the
Account tab
4) Click on the
Subscriptions sub-menu item
5) Click on the
cancel link next to the subscription that you want to
cancel.
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Tip: When cancelling a new account (during or directly after the free trial period) the balance is cleared
automatically and the billing system stops asking for payment information. |
|
Tip: A pro-rated credit is automatically applied when services are cancelled before the renewal date. Any applicable pre-payment discounts are reversed before credits are applied. Refunds are available upon request, after a processing fee of 10% and a $10 minimum. |
