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Managing multiple domains from one login



There are currently three ways that multiple domains can be managed from a single login:

  • Linking a single login to multiple accounts.
  • Managing multiple domains from a single account
  • Establishing a reseller account and creating sub-accounts.


    Linking a single login to multiple accounts.


    By linking multiple accounts to a single login you can toggle between accounts from within the control panel.  When a login is linked to multiple accounts you will see a "change" link next to the account number at the top of the page in the control panel.  This can be helpful for IT consultants that want to setup direct access for their clients but still want the ability to help manage their client's accounts.

    How to link a login to multiple accounts:

    Adding the same contact to two separate accounts will automatically link that contact's login to both accounts.  The login is based on the contact's email address, therefore creating a contact with the same email address on two separate accounts will automatically give that contact access to both accounts.

    Here's how to add a contact to your account:
    1. Login to the control panel
    2. Click on the Account tab
    3. Click on Account Contacts menu link
    4. On the Account Contacts page, click on the Add New button
    5. Fill out the required fields.  It is important that you use the same email address when adding the same contact to each account.  Since the email address is used as for the control panel login, it is also what identifies a contacts as being the same person.

    When adding a contact to an account that already exists elsewhere you will see a note indicating that the contact has been linked to the account.   To see the affects of this change you must logout and then log back in as the contact that was just added.


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    Managing multiple domains from a single account


    It is possible to manage multiple domains from a single account.  When multiple domains are linked to the same account you will see a "change" link next to the domain name in the upper right corner of the control panel.  Clicking on the "change" link will display a list of domains that you can toggle between and manage.

    How to add multiple domains to a single account:

    1. Order your first domain using the normal order form to set up your account.

    2. For the rest of your domains, use the alternate order form to add the domain to your existing account.

    There is also a button in the SpamHero control panel that goes to the alternate order form for adding additional domains to your account. 



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    Establishing a reseller account and creating sub-accounts.


    Our new reseller program allows you to have a master reseller account with sub-accounts for each of your customers.  You have access to all accounts, but your customer only has access to their own sub-account.  This access is provided to your customers through a private label control panel with your branding on it.  For more information, take a look at the Private Label Reseller Program.

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  • last updated Sep 24, 2012


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