Very simple and good service. It does exactly what it says and gives every user full flexibility in taking the facility to the extent he/she desires. Good service - keep it up.
My wife is so much happier not to be bombarded by hundreds of SPAM emails. We can actually get some work done instead of spending all our time deleting SPAM!
SpamHero is very easy to setup and use. The amount of spam, reaching users mail clients, has decreased significantly since using SpamHero. Users receiving close to hundred spam messages per day are now down to zero or one spam-message per day!
We have been using Spamhero for over a year, and could not be happier. The amount of spam that slips through is minimal, and usually not of the re-occurring type. On a few instances where it is, we report it, and it is blocked. I feel I get a very good value using them and will continue.
Out of the box, spamHERO began cutting down significantly on our (~20-30k per day) spam. With help from the support crew and their input and advice, we managed to get it down to ZERO spam. In this case ZERO is so HERO!!
Flexible control over filtering at a very reasonable rate. Have used a more expensive competitor's service in the past and the quality of filtering is just as good. Users have no issues to report. Easy to locate any message for tracing purposes.
Before going with SpamHero we used another service provider. With our last provider, the filter was either too strict and would filter promotional email my clients wanted, or to loose and would be worthless. SpamHero setup can be done within 10 minutes and is so easy a teenager could do it. Support is amazing. The agent I worked with was kind and patient during a setup issue on my clients server settings not even related to their service. Best of all, NO more getting nickle and dimed on a per email address basis which every other competitor does! :( SpamHero is full of heros!
I was finding that despite tools provided by my hosting provider, and other spam services, I was getting spam in huge amounts getting through these filters. Having searched I found SpamHero and gave it a try. I have multiple accounts for my family and whilst some of the setup left me a tad confused I soon got up and running. I logged a support call to get some assistance, and quickly got everything fully up and running. I've had reason to number of support calls since, not due to anything being wrong with SpamHero, but due to changes and complications around my hosting. This is where, in my opinion, the real value and quality of SpamHero stands out. Their support staff couldn't do enough to help, even with things outside their direct control, they offered suggestions and work around that proved ultimately totally successful. This makes the cost for the service provided totally acceptable, because they've made sure I've made full use of the services they provide, and I now get a tiny amount of spam and I'm sure if I spent more time, even this one or two a day could be removed. Brilliant Service, Brilliant Company, and most importantly of all to me, Brilliant Customer Service.
It works swell, with minimum interaction and/or supervision.
Prior to using SpamHero we were receiving about 500 spam emails per day. We looked at software options and other companies offering an online system but settled on SpamHero. The system does exactly what we wanted and more so I would highly recommend SpamHero to anybody.