For some Office 365 users their clean mail ends up delivering directly to their Junk folder. This article explains how to configure Office 365 to always deliver your clean mail to your in-box after it is filtered by SpamHero.
You must switch your domain to use the static list of SpamHero delivery IPs. From within the SpamHero control panel go to Settings > Delivery Mail host or use this shortcut: https://www.spamhero.com/cp/settings/mail-host
On the delivery mail host page, switch your Mail host configuration to Mail host will only accept email from specific IPs or on a specific port. Doing so will ensure that we always use the same IPs to deliver your mail.
This also gives you access to see the official list of delivery IPs, which you'll need in this process. example
This will open the "new rule" window.
[[box:tip]]As mentioned in the Before getting started section above, you can find the SpamHero IPs in the SpamHero control panel. Go to Settings > Delivery Mail host or use this shortcut: https://www.spamhero.com/cp/settings/mail-host[[/box]]