Back to Top

Help & Support

Get instant answers 24/7

Top > Questions & Answers

How do I whitelist a sender based on an IP range?

The Approved sender feature allows IP addresses but does not support IP ranges.

As a work around, you can use the Custom Filter rules (under Settings > Custom filters) to always deliver messages from a specific Class C network.  Your rule should search the Message header for the first 3 octets of the IP range (the first three sets of numbers).  

For example, the following Custom Filter rule would always deliver messages from 93.184.216.1 through 93.184.216.255:


This will also whitelist messages that passed through a server in the IP range.


Last updated March 3, 2023