Back to Top

Help & Support

Get instant answers 24/7

Top > Quarantine+

View raw mail delivery logs for clean messages

To view the raw delivery logs of a clean message, from the Quarantine+ page, select the "All clean mail" option, enter a string from either the From or Subject line of the message:

Once you have located the message that you want to view the delivery logs on, click on the "Troubleshoot" option located below the message:

You can then click on the "was not received" button for an explanation of what happened to the message, or "View full delivery logs" to see the full log:

When viewing the full log, in the case that more than one delivery attempt has been made, a list of delivery logs will be presented so that you can view the logs on previous delivery attempts.
See also: Tracking down a message after it has been delivered to your mail server

Last updated March 14, 2024