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Adding Email Recipients

There are four ways to add new email recipients:

Or, if you want each user to have their own quarantine login, the following articles may be helpful:

How do I setup Quarantine Users?

Can I add quarantine users in bulk?


Using the Catch-all feature

Because email sent to email addresses that have not been detected as valid yet are subject to "greylisting" (which can cause a delay on the first email sent to each recipient on your domain), it may be desirable to add email addresses manually or by adding them via Active Directory or LDAP.

When service is first activated on a domain, the catch-all feature is enabled by default, meaning it is unnecessary to add email addresses manually. Email addresses that are detected are added to the detected tab on the Settings > Email recipients page:

You can optionally move detected email addresses to the Approved or Invalid tabs by selecting one or more email addresses and clicking on these buttons:

Email addresses do not need to be moved to the Approved tab to be considered valid.  Email addresses that are marked as invalid will be cause further email addresses to those addresses to be rejected (and will not be stored).

See The Catch-All Feature for more information.


Manually adding email recipients

Email addresses can be manually added by going to the Settings > Email recipients page and clicking the Add recipients button:

You can also add email recipients in bulk by entering each email address, separated by commas in the entry box:


Using LDAP sync

See: Using Active Directory Exchange or LDAP to set up valid email addresses.

Using Azure AD sync

See: Using Azure Active Directory to set up valid email addresses.

Last updated September 18, 2023